What Is The Best Customer Tracking/sales Software Application For A Small Business?

I run a small tutoring business and need a way to track leads, capture customer information and run analytics on my data. We also need to be able to track things like how many hours the student has used, the amount spent, total bill and what lead channel was used so we need to be able to customize fields and tables. I would prefer to have an online service (SoS) host this opposed to having to install but this is not a requirement. Also we are looking for something that can be easily implemented and supported.
Does anyone have any recommendations on a good solution? If you are speaking from experience it would be great if you can tell me how you used the application, the ease of use and the cost. We are a small shop (3 employees) so we are looking for something affordable but with great tools.
Any feedback is greatly appreciated!

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One Response to “What Is The Best Customer Tracking/sales Software Application For A Small Business?”

  1. Free Wii says:

    ACT is a good program. I was an insurance salesman for about 5 years and I had to track several of the things that you listed. It has fully customizable fields where if you don’t have a field that you want you can input it. You can also download that information to excel for graphs and easy input.

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