I have a 3-yr. old Dell Inspiron 6000 laptop with Windows XP operating system. Many people tell me I have to do this since I can’t afford a technician to fix my registry that’s infected with Trojan.Zlob, & I keep getting ERROR CODE 19, & my DVD+RW drive is corrupted & missing. But the thing is-I’m afraid to lose certain programs, like Microsoft Office that I paid for seperately. I can’t find the CD’s, & my computer is out of warranty.
I’d HATE to have to go this route. I wish I can get the registry fixed & my DVD+RW drive back without having to go through all this mess. This happened AS SOON AS my Norton Antivirus expired. & I didn’t know they had free virus protection software. I have Avast, Spyware Doctor, & MalWare Bytes that I got AFTER this computer mess, & none of them are effective in getting rid of this. I can’t reboot my PC into safe mode or anything, & it won’t let me restore. All I wish for is to get rid of these infections & get my DVD+RW drive back.
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