Computer Virus:how Do I Fix It..wont Let Me Download Anything.?
Ok so one night my mum was on the computer..and she yelled over to me “wat is this” so i went over..our desktop background said “Warning you have been infected with SpyWare” now every time i open up my user profile it comes up with 11 command prompts and wont go away and then 5 minutes later it gets the blue screen of death….yes i have tried to download any type of antivirus software i can..like Malwarebytes…but it keeps saying “program too big to fit memory” and i am in safe mode right now typing this and it still says “program to big to fit memory” i have also tried recover system but it says program to big to fit memory…i have windows vista ultimate by the way..i have tried recovering through the cmd but it asks for admnistrator password and we dont have it cus we have 2 admins..
the computer guy made the other one that we dont know but he didnt tell us the password.lol.. is the only way to fix this if we order recovery discs?? or is there another way..please dont tell me to download anything because NOTHING WORKS..
Thanks
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6 Responses to “Computer Virus:how Do I Fix It..wont Let Me Download Anything.?”
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Computer errors:
Infect spyware
Registry problem
You are infected with spyware if:
* You see too much pop-up advertisements.
* Your browser has toolbars that you haven’t installed.
* Your homepage has changed (and you can’t change it back).
* Other settings have changed without your permission.
* Your computer is slow.
To get rid of spyware and keep your computer clean you can use an antispyware or even more.
You can download a antispyware software. There are 10 good anti-spywares.
here is the reviews: http://top5antispywarereviews.com/
Fix computer registry:http://top5antispywarereviews.com/Clean_…
1. what free space do you have on your hard drive ?
2. what antispyware/antimalware program do you have ?
3. what is your AV ?
Warning you have been infected with SpyWare – smitfraud or vundo trojan.
program too big to fit memory – you could have a worm run your AV.
I have a Dell and when I had that problem and wasn’t able to do anything I called Dell and they were able to walk me through so I could get to Dell remote and they went through my computer and took care of the problem. No charge!
Try downloading malwarebytes on another computer onto a jump drive and running it from there. Also, rename the file from mbam to something else before you load it.
go to another pc and download malwarebytes, burn it to a disc or flash, rename it xxx.exe. and run it on yours
I think there’s a safe mode flavour which logs things as they start. Try re-starting in that mode and see what is running.
Look in the registry for obvious places where the virus would start from … HKLM/Windows/ Current Version … in Run and RunOnce. Wipe anything in there, and re-start.
Also, see if you can borrow a CD with an Anti-virus on it, and boot from that, and run against your HD. It’s always good to have a bootable anti-virus CD lying around in case this happens.
And avoid Vista … but I guess you figured that by now.