My 8 GB iPod touch recently ran out of battery, and was plugged into another computer to be charged, but it wouldn’t work. So I tried plugging it into its own designated computer, and now it says, “iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes.” So i choose to restore, and for about 30 seconds there is a pop up that says “Extracting Software” and then “Preparing iPod for restore.” But then when it finishes “preparing” it says, “The iPod “iPod” could not be restored. Unknown error occurred (9).” And whenever i try to use my ipod it just comes up with a picture of the iTunes logo and a USB cord. Please help, my iPod is my life.
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Hold the Home button while plugging it into the computer.
Plug the iPod in and open iTunes…make sure the iPod is turned on
Hold down the power and home button for 10 seconds or until the screen is black
Let go of the power button but remain holding the home button.
Let go of the home button after 10 seconds and then wait 3 more second and then turn it back on.
iTunes should reconize it in DFU mode.
If your iPod turns on while holding down the home button, just try it again.
If this doesn’t work call apple at 1-800-myapple
Try using a different USB port, because when that little screen comes up it usually means it needs charged or started up.
That happened once wen it couldn’t detect the the iPod.
If you have a different USB cord, try that too.