Last year, I started doing simple computer support for individuals as a way to bring in some extra money. Basically, I’m the help for those who are pretty much CLUELESS when it comes to computers, Internet, etc. Most of my jobs include basic things as setting up a computer/printer, etc out of the box, downloading updates and installing programs, setting up Internet service, etc. I also do a lot of virus and spyware removal. I usually just charge a base rate or charge by the hour depending.
I would like to get more training/education on things I am not as sure about, but on a basic level like this. Basic systems/hardware/software/recovery/setup stuff. I’ve gotten stuck a couple of times so I just want to know as much as possible on the basic level before I start doing more work (my demand has been increasing).
That being said, where or how could I get this training? Can I get the training in college courses? Or should I take a course elsewhere? Can I get it from certain books?
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