What Software Is Good For Tracking Phone Calls?

Posted by benny in FreeWare on May 14th, 2009 | no responses

It’s pretty simple. I have a small call center and I want to track inbound/outbound calls at each station. I want to be able to record the conversation, and be able to see how long the phone call was. My phone system is a Partner ACS with a SMDR jack. Any software suggestions? Thanks.

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